Sony Vaio updates

2 weeks ago I began having issues with my Hotmail email account whereas I could not attach a document. On 8/13/13 around 6;30am I Google Hotmail support & ”PC Update Support ” tel# 855-280-0768 appeared. I called & spoke with (Nick) identified as technical support. I explained issue, he said I need to link onto your computer to diagnose the problem. (I allowed access). He went to the IP address function & said I had (4) issues, IP address hacked, foreign address intervention, application damage, attack of hackers, Trojan. He advised; I need a Certified Micro soft Technician and he just so happen to have the direct tel # and will transfer. The next voice I heard was (Ralph) identified as Microsoft technical support, he assured me he can fix problem now for a cost of $249 & send check to PC Update Support LLC @10 Cheswold Blvd, 1D, Newark Delaware 19713. tel#1-800-896-8394.(I agreed). he placed me on hold, then another person connected to my computer identified as (Daniel).

The call then transferred & Daniel was on the line. I asked what happen to Ralph, he replied” I got the call” I’L fix the problem. I asked for his ID #, He hesitated; then replied ATA 1709. He appeared to move around my computer functions very quickly then stopped minutes later.

he then came out & appeared to move around my computer programs quickly & (20) min later, he reply ”problem fixed”. please provide the check # for my records. (I said #1008). he replied; I will now create an email that says you are pleased with the service . I said wait B4 you do. I want to see the actual IP address function so that I may identify the IP address that (Ralph) initially showed me? he refused, stating the foreign IP address is gone so I can not see it. I asked for invoice and warranty, he then transferred me to his supervisor identified as Charlie Peters. He replied both invoice /warranty will be forward to my Hotmail Email address in (15) minutes and hung up.

I waited 1 hour & nothing. I began reflecting back on my experience with them and red flags appeared to me. #1 Each person I spoke with had a foreign accent;, language barrier made it hard to clearly understand them talking, as I asked each person to repeat himself during our conversation. but yet they all had American names. # 2 Both tel # 855-280-0768 /800-896-8394 appear to belong to same business. # 3 he refused to show me his work. I called Live Microsoft Help Tech support at (877) 913 8020 & spoke with Guru. he had no knowledge of this company . I did not send the payment.. About (10) hours later still no invoice/warranty sent to me.

I filed a complaint with BBB of Delaware. as I’m certain they misrepresented them selves as Microsoft Certified Technicians. I read PC Update Support BBB Complaints mirror my experience. both are very recent . July and August 2013. Finally I’m afraid they still have access to my computer as this morning I awoke to see an email from them with the heading of ”Invoice ” in the subject line. This is when I decided to ALERT you as well.

View PC Update Support Details Page File a new PC Update Support Complaint

Share this article

Related Posts

Sony VAIO laptop updates
Sony VAIO laptop updates

Interesting fact
If you are a student, probably you faced situations when you have to write something but do not have enough time to complete it. Lucky you, because there are some online services that can help you to get great marks. For example, if you are looking for a cheap essay, consider ordering it on Pride Essay website. All you have to do is to fill out a short but detailed order form, preview it in order to ensure that you informed a writer about all the details and checkout.
Latest Posts
HP drivers Utilities
HP drivers Utilities
HP Softpaq Download Manager - Powerful…
Dell Computer Specs Lookup
Dell Computer…
This article describes how Windows 8…
Download Sound software for Windows 7
Download Sound…
Is a FREE audio recorder which can capture…
Dell Desktop drivers for XP
Dell Desktop…
Dell OptiPlex 755 bios update and windows…
Software Windows 7 Download
Software Windows…
Software has a way of accumulating on…
Featured posts
  • Sony VAIO laptop updates
  • Touchpad Driver Sony VAIO
  • Sony Vaio Technical Support
  • HP printer drivers updates Windows 7
  • HP printer Driver updates
  • Dell Alienware updates
  • Downloading updates
  • Check for HP updates
  • HP updates for Windows 8
Copyright © 2024 l www.quicktechusa.com. All rights reserved.