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Dell online Service Request


Carry-In-Service is designed to give you peace of mind. Should your system develop a fault, Dell’s Carry-In-Service provides repair at the Dell authorized service provider’s location for the duration of the service period. You will just have to drop off your system at a designated drop off point and then collect it back from the same place. Standard service hours are local business hours, available 5 days per week, excluding local national holidays. Once the supported product has been repaired, the Dell authorized service provider’s will contact customer to make arrangements to retrieve it. Repair service level agreements may vary by city.

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You can check the status of your warranty on Dell's Support page. If you want you can upgrade this Carry-in-Service warranty to NBD with International warranty. For more info please contact your Dell’s Carry in Service Provider.

Dell Carry-In-Service DOES NOT cover international warranty: The International warranty within NBD provides service and support for a customer’s Dell notebook computer while travelling outside of the country in which it was purchased.

The features of your service also include:

Comprehensive Online Support

  • Access to much of the same reference material used by Dell technicians in 12 languages and to frequently asked questions (FAQs)
  • Information on your individual system, can be accessed with your system tag number


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