Inspiron 13 7 Series 2-in-1

Support Driver Dell


Hey everyone. I received my sony vaio 15.5 eb series i3-370m laptop today. However, the left click on touchpad right clicks. Support told me its a hardware issue that cannot be fixed and that they can send someone over. Also, if i want to close the firefox window... pressing the left or right click works which is a problem with this touchpad. The scrolling of the touchpad however has no problem though. Would you guys suggest i sent this laptop back instead? If they send someone to come and repair it, they would have to open the laptop and i don't think that is good for the long run of my computer. Should i just request a new laptop instead? A

I would assume i don't have to pay the extra $50 now correct? The battery life i notice is around 2 hours just web browsing. I am thinking if i should just return it and get a sager 5135 because i heard battery life is 3 hours and it offers 1080P. But i know that laptop does not look as good as a sony one. I will mainly play online poker with applications on it and browse and listen to music.

I just talked to support and did trouble shooting and installed a driver. What is funny now is that the left and right click buttons don't even work anymore. However, the left click and button button works if i click on those items on my taskbar such as internet explorer and windows media player. But if i click it a 2nd time, a new explorer will show up. I cannot click on anything besides those 3 items on my taskbar with the left/right click now.

Someone said this is a setting issue but i did everything with settings and it doesn't work. Sony support though say this is a a hardware issue and because when i plug an external mouse and it works perfectly fine, its the hardware and i would need to have a sony technician come over.



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