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Drew TellerAn HP Warranty Check on your server and storage equipment is easily accomplished if you look to alternatives other than HP.

Why is it so difficult to determine my support status?

Many times companies find it difficult to track and maintain the status of their equipment and it becomes daunting when someone has to take the time to track it down with HP. If the equipment is still under warranty, one group at HP is responsible for it. If the equipment is under a care pack, another group handles that which means you need to know which group to contact. If you have a care pack and you contact the warranty group they won’t have any idea of the status of your equipment (and vice versa). If HP can’t tell you for sure (it may even be end of support life), how do you really know your status?

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The simple and effective way to get answers.

The best way to save time and get exact answers is to have a company who deals with server and storage support on a regular basis do your HP warranty check for you. They will know exactly where to get this information and a reputable company will do it for you at no cost.

A company like Park Place Technologies actually allows you to track all of your equipment through an online portal, no matter the warranty status or who is supporting the equipment. The details in the portal provide you with things such as serial numbers, model, location, handles, expiration dates and much, much more.



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