QuickTechUSA - We don't sell computers, we fix'em!

Technical Support Frequently asked questions.

What are QuickTechUSA’s business hours?

We are open 24 hours a day 7 days a week!

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How do I know if my problem can be solved by phone?

Feel free to call our customer service center at any time for a free consultation.

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How can I search my zip code for available technical support agents?

Click here link to: http://www.quicktechusa.com/userlogin/u_register.asp to fill out a simple form to gain access to our national technical support agent database.

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What is the cost to talk to a technical support agent?

We offer 2 free minute with every call, and just $2.79 per minute thereafter.

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What is the cost to dispatch a technician to my home or office?

It depends on a few factors such as type of issue, location, time etc. we will be more then happy to provide you with a exact rate when you call out toll free dispatch center. At 1-800-392-5938 We also guarantee to beat any published rate.

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What if Im not satisfied with the technical support service I received from QuickTechUSA?

You have 30 days to contact us by phone and we will be more then happy to issue you a complete refund.

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What if my computer problem requires me to purchase new hardware or a new computer?

QuickTechUSA concentrates on fixing computer problems and does not sell computers or parts, we can suggest different resellers and even schedule a time to install your new hardware.

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What methods of payment do you accept?

For Phone Technical support you can use any major credit card, for on-site support you can use any major credit card or check by phone.

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Feel free to email us at info@quicktechusa.com with any additional questions you might have.

" QuickTechUSA concentrates on fixing your computer problem without trying to sell you a new computer "

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